Connect20 Summit: Building Trust with Communities is Key to Adoption

Digital navigators spoke about their work at the Connect20 Summit in Washington.

Connect20 Summit: Building Trust with Communities is Key to Adoption
Photo of Dish Network headquarters from the company

WASHINGTON, November 17, 2023 – Building legitimacy with underserved communities is a key part of the job for digital navigators, those working to help people adopt broadband services. It’s also one of the hardest, a group of those navigators said on Tuesday.

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