Wireless

After Losing Restraining Order Fight, T-Mobile Expands Online Switching Tool

AT&T had asked a judge to block a beta version of the tool that asked prospective customers to log into their accounts with other carriers.

Jake Neenan

Jake Neenan

— 2 min read
After Losing Restraining Order Fight, T-Mobile Expands Online Switching Tool
Photo of T-Mobile Chief Business and Product Officer Mike Katz from the company

WASHINGTON, Dec. 17, 2025 – T-Mobile announced Wednesday it had launched an online version of its carrier switching tool, after a federal judge blocked the company from using the original beta in-app version.

AT&T had asked for a restraining order preventing T-Mobile from using the beta version of its Easy Switch tool, which was introduced in the company’s app in November. It had asked users to log into their AT&T or Verizon accounts, then used that information to recommend a T-Mobile plan and entice them to switch right from their device.

By Nov. 26, when AT&T first sued, T-Mobile had already altered the tool to ask users to upload a copy of their bill, rather than log into their account directly – that’s also how the new web version works.

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Wireless AT&T T-Mobile Mike Katz John Stankey

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