Altice Settlement with West Virginia to Cost $44 Million in Internet Upgrades

WASHINGTON, Jan. 16, 2025 – One of West Virginia’s largest Internet Service Providers will be required to spend millions to address complaints about the poor quality of service in parts of the state.

Altice, which operates under the Optimum brand in West Virginia, will be required to make a series of payments totaling over $44 million to help resolve service issues in the state, former Attorney General Patrick Morrisey, who became the state’s governor on Monday, announced Friday.

According to Morrisey, Altice will be required to spend $40 million in additional upgrades through 2027, provide $4 million in consumer credits ($25 per qualifying customer), and pay the state $500,000. If the company does not complete these requirements by the end of 2027, it will face additional fines of up to $40 million.