Charter CEO: Hurricanes Hit Hard But Underlying Subscriber Trends Positive

WASHINGTON, Dec. 10, 2024 – Cable giant Charter Communications lost more broadband subscribers than expected after hurricanes Helene and Milton, but is ultimately trending better year-over-year, the company’s CEO said Tuesday.

Charter CEO Chris Winfrey said he expected some of the 30,000 disconnects in the wake of the storms to be temporary. He spoke at the UBS Global Media and Communications Conference in New York.

“Customers who are remodeling their home that got flooded, you know, have disconnected temporarily, and they’ll be back,” he said. “Customers whose homes need to be, unfortunately, rebuilt also will be back.”