Comcast Loses 144,000 Broadband Subscribers in Third Quarter
Fiber and fixed wireless continue to pressure Comcast’s internet business
WASHINGTON, Oct. 22, 2026 — Comcast lost 144,000 residential broadband subscribers in the third quarter, as competition from fiber providers and fixed wireless internet services continued to challenge the cable company.
The company ended September with 28.34 million domestic residential broadband customers, down from 28.90 million a year earlier. The latest quarterly loss was larger than the 91,000 customers Comcast lost in the third quarter of 2025. Analysts surveyed by FactSet had expected a loss of about 116,800 subscribers.
Comcast Chief Financial Officer Jason Armstrong warned last month that subscriber losses would likely worsen year over year during the third quarter. He pointed to aggressive pricing from fiber providers offering gigabit-speed service for $30 to $40 per month, as well as competition from fixed wireless services.
In September, Armstrong said fiber providers were expanding into Comcast’s service areas at a faster rate than in previous years. Comcast has sought to retain customers by bundling home internet with its mobile service.
The company added 368,000 domestic wireless lines during the third quarter, bringing its total to approximately 10.6 million. Nearly 18 percent of its domestic residential broadband customers now have a Comcast wireless line, according to the earnings report.
Comcast’s broader financial results showed continued pressure on its connectivity business. Total company revenue fell 6.1 percent year over year to $29.3 billion. Adjusted earnings were $1.07 per share, down from $1.12 a year earlier.
The company’s co-CEOs, Brian Roberts and Mike Cavanagh, said Comcast was taking steps to improve its operations amid a changing business environment.
“In Connectivity & Platforms, our near-term financial results reflect the investments we're making to navigate an increasingly dynamic environment,” they said in a statement.
Comcast also reported continued subscriber losses in its video business, shedding 274,000 domestic video customers during the quarter. Meanwhile, its streaming service Peacock recorded $261 million in adjusted earnings before interest, taxes, depreciation and amortization, marking its second consecutive profitable quarter.
The broadband losses come as Comcast works to reduce costs and strengthen its connectivity business. The company has also been preparing to separate NBCUniversal and Sky into two independent companies, a process executives said remains on track for 2027.
