Trade Group: Users Reject FCC Speed Test App over Privacy

WASHINGTON, Nov. 7, 2024 – User hesitation to share personal information in a speed test app is hindering participation in the Federal Communications Commission's efforts to improve national broadband data. 

An industry association reported Friday that requirements for personal details — such as full name, email, and phone number — are discouraging many from submitting internet speed test data through the agency’s app.

“Numerous reviews of the FCC Mobile Speed Test app on Google Play and Apple stores reveal widespread reluctance among users to provide such personal information,” Competitive Carriers Association General Counsel Angela Simpson said in a Nov. 1 filing with the FCC.