Wireless Industry Complaints Closely Related to Competition, Say Panelists

WASHINGTON, December 14, 2009 – What’s the greatest source of dissatisfaction in the mobile wireless industry? Ironically, according to industry experts and government representatives attending a conference on customer complaints, it is competition itself. The size and pervasiveness of the mobile d

WASHINGTON, December 14, 2009 – What’s the greatest source of dissatisfaction in the mobile wireless industry? Ironically, according to industry experts and government representatives attending a conference on customer complaints, it is competition itself.

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