FCC Chairwoman Gains Unlikely GOP Ally in Customer Service Inquiry

WASHINGTON, Dec. 11, 2024 – Federal Communications Commission Chairwoman Jessica Rosenworcel, a Democrat, has found an unexpected ally in her effort to address customer service complaints in the telecom industry: Mississippi Attorney General Lynn Fitch, a prominent member of the GOP and outspoken supporter of President-elect Donald Trump.

Fitch was the only Republican among 15 state AGs to sign onto reply comments commending the FCC's October inquiry into improving customer service practices across broadband, cable, satellite TV, and phone industries.

“Every day, state AGs hear from consumers about deceptive, confusing, and unfair interactions with service providers mentioned in the notice of inquiry,” the 6-page filing, signed by the coalition of mostly prominent liberal Democrats, such as Connecticut AG William Tong, Minnesota AG Keith Ellison, and Pennsylvania AG Michelle Henry, stated.