Ookla Introduces Device to Help Technicians Fix Wi-Fi Problems Fast

WASHINGTON, Nov. 10, 2025 – Ookla, the company behind the widely used Speedtest platform, launched a new network diagnostic device Monday to help technicians and IT staff troubleshoot connectivity problems more efficiently.

The handheld tool, called Speedtest Pulse, performs quick tests of wired and wireless connections and shows where performance issues originate, whether in a customer’s home network, the incoming internet line, or a specific laptop or phone. 

The device was designed for internet service providers and large organizations that manage complex Wi-Fi networks. Ookla says the goal is to cut down on repeat service visits, a major cost for providers, and to give customers clearer proof that their network is working as promised.