Survey: Rising Internet Bills Add to Consumer Frustration Amid Inflation

Despite industry claims of affordable broadband, consumers report financial strain and show support for mandated price caps.

Survey: Rising Internet Bills Add to Consumer Frustration Amid Inflation
Photo of man going through bills.

WASHINGTON, Oct. 23, 2024 – In an era where inflation is hitting consumers across the board, a new survey released Monday confirmed that internet prices remain a major point of frustration.

Written by Bobbi Dempsey for U.S. News & World Report, the survey polled 2,500 adults across the five most populous states – California, Texas, Florida, New York, and Pennsylvania – and found that the average internet bill had increased from $81 at sign-up to $98 today.

As internet costs continue to rise, many consumers called for government intervention. In fact, 76% of respondents expressed support for the U.S. government to implement price caps on what Internet Service Providers can charge for service. 

Popular Tags