FCC
Telecom Industry Opposes FCC Proposal to Onshore Call Centers
Industry, labor, and business groups urge FCC to reject the proposal.
FCC
Industry, labor, and business groups urge FCC to reject the proposal.
Expert Opinion
It is estimated that poor customer service has cost the Cable/Satellite Industry over $12 billion in lost revenues over the past year, ahead of the financial services industry with more than $10 billion in losses.
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