Consolidated Looking to Retire More Copper Phone Lines in New England
The company submitted requests to discontinue legacy service at another 61,000 locations.
WASHINGTON, August 19, 2025 – Consolidated Communications is looking to discontinue legacy voice service at another 61,000 locations in New England.
Consolidated said the affected customers could be transitioned to a voice over internet protocol (VoIP) service on its fiber network under the company’s Fidium brand. The company said the major wireless carriers also offer standalone voice service in all the affected areas, part of the requirements for federal regulators to greenlight the discontinuance.
Of the total affected locations, most are split between Maine and New Hampshire, with about 3,300 in Vermont.
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