AI

AI Shakes up the Call Center Industry, But Some Tasks Are Still Better Left to Humans

While AI can handle routine tasks, it struggles with more intricate issues. Relying solely on AI can save money, but hurt customer satisfaction.

Subsea Cables

Undersea Cables Cut in the Red Sea, Disrupting Internet Access in Asia and the Mideast

Microsoft said the Middle East may face increased latency. NetBlocks reported degraded connectivity in countries like India and Pakistan.

USF

Rural Carriers: Operating Expense Support From Universal Service Necessary

The carriers say their legacy USF support has dwindled as the FCC phased out legacy programs in favor of competitive auctions.

Public Safety

FCC to Let Prisons Jam Contraband Cell Phones

Carr announces future rulemaking in Arkansas alongside federal and state officials.

Defense Department

Joel Thayer: Why the Pentagon Wants Ligado’s Scalp

The dispute over Ligado highlights a clash between the FCC’s spectrum policy decisions and Defense Department’s efforts to block them.

Congress

House Panel Keeps FCC Budget Flat in 2026

Full committee denies FCC’s $26M budget raise request.

BEAD

NTIA: 33 States Submitted Final BEAD Proposals

The agency said the remaining states 'have been granted short-term extensions and will be submitting their Final Proposals in the coming weeks.'

Infrastructure

Dateline Ashburn: How to Break the Internet

An analysis of the security threats facing Ashburn’s data centers

Policyband

Smokin' Amazon− Project Kuiper Demos 1Gbps Download Speeds

'The team set a high bar from the start, and as far as we know, this is the first commercial phased array antenna to deliver 1+ Gbps from low Earth orbit.'

BEAD

As BEAD Deadline Arrives, at Least 34 States Have Posted Bidding Results

At least six states have confirmed they received an extension from NTIA.

Subsea Cables

At Last, Quintillion Completes Arctic Cable Repair

Alaska-based firm restores data traffic after subsea fiber line was cut in January.

Wireless

Charter Pushing Bundles to Compete with Fixed Wireless

Cable executives have agreed the service is sticking around.

AI

Verizon CFO Sees AI as Next Revenue Stream

Skiadas unveils plan to repurpose central offices for hosting AI workloads.

Wireless

Comcast CFO Says 2025 an ‘Investment Year’

Armstrong outlines plans to prioritize wireless and broadband as competition mounts.

Spectrum

AT&T CFO: EchoStar Spectrum a Boon to Fixed Wireless

Analysts estimated the extra airwaves could support an additional 900,000 fixed wireless subscribers.

Policyband

Can Elon Musk Gain a Global Starlink Monopoly? Likely Not, Says Analyst Moffett

'Irrespective of the underlying economics, there will be multiple operators. And that, in turn, means lower returns. For everyone,' Moffett said yesterday in a deep-dive look at LEOs