AI
AI Shakes up the Call Center Industry, But Some Tasks Are Still Better Left to Humans
While AI can handle routine tasks, it struggles with more intricate issues. Relying solely on AI can save money, but hurt customer satisfaction.
AI
Artificial intelligence is poised to transform humans' relationship with technology, and each other.
AI
Verizon CFO Sees AI as Next Revenue Stream
Skiadas unveils plan to repurpose central offices for hosting AI workloads.
AI
The Success of AI Music Creators Sparks Debate on the Future of the Music Industry
Some artists oppose AI, while others, such as will.i.am, Timbaland, and Imogen Heap have embraced the technology.
AI
AI Apocalypse? Why The Language Surrounding Tech is Sounding Increasingly Religious
Powerful AI could pose existential risks to humanity, even as tech leaders describe it in religious terms of salvation and apocalypse.
AI
Melania Trump Invites K-12 Students to Nationwide AI Challenge Contest
First Lady Melania Trump launched a nationwide contest inviting K-12 students to use artificial intelligence to tackle community challenges.
Study Says AI Chatbots Inconsistent in Handling Suicide-Related Queries
A new study found popular AI chatbots avoid the highest-risk suicide questions but give inconsistent responses to less direct prompts.
AI
As AI Becomes Part of Everyday Life, it Brings a Climate Cost
As AI becomes woven into everyday life, its hidden appetite for energy and water reveals a growing climate cost.
Expert Opinion
Reid Jenkins: Broadband Still Has a Billing Transparency Problem
Leave bill confusion in the 2010s—communications service providers can do more to build trust with customers.
Energy
Experts Debate Whether AI Energy Demand Is a New Crisis or History Repeating
Stanford economist downplays energy demand projections as Google executive warns of unprecedented strain on the grid.
Infrastructure
Broadband Breakfast on October 8, 2025 - The Next Wave of Applications: Do Gigabit Speeds Matter?
How important are gigabit speeds to transforming America's digital economy?
Broadband Live
Broadband Breakfast on August 27, 2025 - Dateline Ashburn: What We Learned
How are the computing demands of the modern world affecting the heartbeat of American data centers?
AI
State AG Warns Colorado AI Bill Could Drive Innovation Out of State
Colorado’s top law enforcement officer pushes back against the state’s landmark AI regulation.
Middle Mile
No More IXPs Means No More AI Development
Panelists at Mountain Connect argued that IXPs are key for delivering ultra-low latencies for AI
Fiber
Study: Data Centers Will Require 214M More Fiber Miles By 2029
Increase in fiber miles will require permitting relief, other actions, study says.
AI
Senators Confront Benefits of AI in Finance and Insurance Markets
Witnesses expressed support for Trump’s AI Action Plan
AI
Experts Clash on Online Age Verification
Does age verification endanger free speech?
