Ookla: AI Outages Are Becoming a Business Reliability Problem
As AI platforms become further embedded into daily infrastructure, outages cause major productivity pitfalls.
WASHINGTON, June 10, 2026 – Artificial Intelligence is transitioning from flashy apps to fragile infrastructure, according to new Ookla data showing a sharp rise in reported AI service disruptions.
Ookla analyzed 471 days of U.S. Downdetector data from Jan. 1, 2025, through April 16, 2026, covering 3.72 million user-reported incidents across ChatGPT, Claude, Gemini, Microsoft Copilot, Amazon Web Services and Microsoft Azure.
