Understanding the FCC’s Mobile Challenge Process

FCC called on consumers to challenge inaccurate mobile broadband coverage data.

Understanding the FCC’s Mobile Challenge Process
Screenshot of Will Holloway, assistant counsel for the FCC's Broadband Data Task Force.

WASHINGTON, Dec. 3, 2024 – The Federal Communications Commission called on consumers Tuesday to help improve mobile broadband coverage maps through its mobile challenge process. 

“Submitting speed tests using the FCC mobile speed test app is the easiest way to participate in the mobile challenge process,” said Will Holloway, assistant counsel for the Broadband Data Taskforce at the FCC, during an open meeting. “Simply running tests while you're outside or using the repeated test option when driving, can help contribute to creating challenges.”

By collecting and submitting real-world Internet speed test data, participants can challenge service providers' coverage claims, in an effort to more accurately depict broadband access across the U.S., according to Holloway.

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