Verizon Pledges to Protect Customers Still Using POTS
Verizon introduces three step plan for customers transitioning from POTS
WASHINGTON, Nov. 5, 2026 – Verizon has issued a letter assuring eligible customers that copper services will not be discontinued in 10 jurisdictions.
Associate General Counsel Randy Clarke published a letter on Oct. 30 emphasizing Verizon’s commitment to make sure no customer gets left behind while sunsetting traditional copper lines.
